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Client Experience Survey

We value the opportunity to partner with you and hope you will find your new facility exceeds your expectations. Please know WTA ARCHITECTS (WTA) welcomes any feedback from you now or as you continue to “live” in your new surroundings.


With your project completed, we would like to understand your experience working with us. We invite you to participate in a testimonial, endorsement, and review survey is estimated to take five (5) minutes or less. The purpose of this survey is to improve the client experience and gather information for our marketing, advertising, and public relations purposes.


PARTICIPANT INFORMATION

Please list only one, unless part of a larger capital improvement project like a bond.

What is your relationship with WTA ARCHITECTS? Check all that apply.

New Client - An organization that has NEVER worked with WTA before the current project. This is for new clients we are actively engaged with work on.

Previous Client - An organization that HAS worked with WTA on previous projects.

Consultant - Another organization with whom we engage services for a project on.

Current / Previous WTA Employee

Family Member of Current or Previous WTA Employee - Immediate family members only. See why here.

Volunteer - Volunteer at WTA event.

How did you hear about WTA ARCHITECTS?

Check all that apply.

EXPERIENCE QUESTIONS

How satisfied are you with your COMPLETED PROJECT?
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Strongly Dissatisfied
How satisfied are you with our team's COMMUNICATION on this project?
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Strongly Dissatisfied
How satisfied are you with our team's ability to meet PROJECT DEADLINES?
Extremely Satisfied
Satisfied
Neither Satisfied nor Dissatisfied
Dissatisfied
Strongly Dissatisfied

Please note your response to this question is strictly being used for quality and training purposes.

Are you willing to be a positive reference for WTA ARCHITECTS?
Yes, I am willing to be positive reference for this project
No, I am not willing to be a positive reference for this project

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