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Client Experience Survey

We value the opportunity to partner with you and hope that you will find your new facility exceeds your expectations. Please know that WTA ARCHITECTS (WTA) welcomes any feedback from you now or as you continue to “live” in your new surroundings.


With your project completed, we would like to understand your experience working with us. We invite you to participate in a testimonial, endorsement, and review survey that is estimated to take five (5) minutes or less. The purpose of this survey is to improve the client experience and gather information for our marketing, advertising, and public relations purposes.


PARTICIPANT INFORMATION

Please list only one, unless part of a larger capital improvement project like a bond.

What is your relationship with WTA ARCHITECTS? Check all that apply.

New Client - An organization that has NEVER worked with before the current project. This is for new clients we are actively engaged with work on.

Previous Client - An organization that HAS worked with WTA on previous projects.

Consultant - Another organization we engage services for a project on.

Current / Previous WTA Employee - Self Explanatory.

Family Member of Current or Previous WTA Employee - Self Explanatory. Immediate family members only. See why here.

Volunteer - Volunteer at WTA event.

Please note that your response to this question is strictly being used for quality and training purposes.

REFERENCE

Are you willing to be a POSITIVE reference for WTA ARCHITECTS?
Yes, I am willing to be positive reference for this project
No, I am NOT willing to be a positive reference for this project

ADVERTISING AND MARKETING USAGE

May WTA Architects use your comments, in perpetuity, for its advertising and marketing purposes?
Yes, WTA may use my comments for its advertising and marketing purposes AND may include my name, title, company, likeness, etc.
Yes, WTA may use my comments for its advertising and marketing purposes BUT MAY NOT include my name, title, company, likeness, etc.
No, WTA may NOT use my comments for its advertising or marketing purposes and may only use my responses for internal purposes.
Other

FOLLOW-UP

May WTA contact you to follow-up on any survey responses?
Yes, WTA may contact me
No, WTA may NOT contact me
Other

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